The twelve-hour promise
Order by 6 PM. Wearing it by 9 PM.
Not thirty minutes. We are a shop with a stock room and one rider, not a dark store with a fleet — and a promise we can keep every single day is worth more than a faster one we break on Fridays. Order whenever you like: six in the evening is the line between tonight and tomorrow, not a closing time.
The twelve-hour promise
Ordered at tea time. Worn the same night.
Not thirty minutes — we are a shop, not a dark store, and pretending otherwise would be a promise we break twice a week. Twelve hours is the one we keep.
- 1
Any hour you like
You order
The site never shuts. Before 6 PM it goes out tonight; after 6 PM it goes out tomorrow. Pay by UPI, card or cash at the door.
- 2
6:30 PM
We pick it off the shelf
By hand, from our own stock room in Gangtok. If a size is short you get a call, not a cancellation email.
- 3
7:15 PM
It leaves with our own rider
Not a courier. One person, one route around town, your phone number on the slip.
- 4
By 9:00 PM
You try it at the door
Wrong size? Hand it straight back. The refund starts before the rider reaches the next house.
Free over ₹999 · ₹49 below · 10 zones in Gangtok
Zones, charges and what happens if we are lateWhat it costs
- Order over ₹999
- Free
- Below that
- ₹49
- Second size to try
- Free
- Cash on delivery
- Free
Where we go — Gangtok town, down to Ranipool
- M.G. Marg
- Arithang
- Development Area
- Tibet Road
- Sichey
- Chandmari
- Burtuk
- Deorali
- Tadong
- Ranipool
Nothing beyond Ranipool — not the rest of Sikkim, not North Bengal
The one thing to remember
6 PM is the line
Everything ordered before six goes out on tonight’s run. Everything after goes out on tomorrow’s and still lands before nine. It is the only thing the cutoff decides — the site itself never closes, and the clock at the top of every page is counting to that switchover, not to a shutter coming down.
What can still reach me todayAsked on the phone, most days
The awkward questions
What happens if you are late?
Delivery is on us and you get ₹100 off the next order. We do not ask you to claim it — it is applied when we see the timestamp. If we are going to be late you will get a call before 9, not an apology after.
Can I really order two sizes?
Yes, on anything marked try-at-door. Add both to the same order. The rider waits about five minutes while you try, takes the one you do not want, and the refund is raised the same evening. There is no charge for the second piece and no form to fill.
Is innerwear returnable?
Sealed packs, yes — 12 months for a fit exchange. Once a sealed pack is opened we cannot take it back, which is a hygiene rule and not a shop policy. That is exactly why try-at-door exists: try it over what you are wearing, decide, and hand back the sealed one.
Do you deliver outside Gangtok?
No. We cover Gangtok town, down to Ranipool and nothing past it — not the rest of Sikkim, not North Bengal. We would rather tell you that here than take the order and let you down. If your area is not in the list at checkout, message us on WhatsApp and we will tell you in ten seconds whether we can reach you.
What time do you stop taking orders?
We do not. The website takes orders around the clock. Six in the evening is only the line between tonight and tomorrow — order at 5:55 PM and it is with you by 9 tonight; order at 6:05 PM and it is with you by 9 tomorrow. Nothing is ever closed to you.
Can I pay cash?
No — every order is paid for online before the rider leaves. UPI, card, net banking or a wallet, whichever suits you. It keeps the rider from carrying cash up a hill after dark, and it is part of why nine o'clock is a promise rather than a hope.
What if my size is not in stock?
You get a phone call within the hour, not a cancellation email at midnight. We will tell you what else fits the same way, or when the size lands — usually within the week.
Something we have not answered?
WhatsApp is the quickest way to ask — sizes, stock, whether we reach your address. Somebody here reads it, not a call centre.